Refund policy

We have a 1-day return policy, which means you have 1 day after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at @raven_wearz on Instagram. 


You can always contact us for any return question at @raven_wearz. 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
We cannot accept returns if there is no damage to the product ordered.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

  • Once your return is received and inspected, you will get a notification.

  • If approved, refunds will be issued to your original payment method ( bank transfer, etc.) within 5–10 business days.

  • Shipping costs are non-refundable (unless the return is due to our error or a defective item).